贝尔病人指南
我们承诺会照顾你.
我们的目标是提供最优质的护理. 为此,我们征求像您这样的患者的反馈. You may be contacted by phone, email or text and asked to complete a confidential survey. 请花时间完成调查. 您的反馈将帮助我们了解我们做得好的地方以及我们可以改进的地方.
隐私惯例 Patient Rights & 责任 关心你的护理
关于你入住的一些小事实.
对护理人员的支持
We encourage patients to pick a key person to support them during their hospital stay. 你是否是主要的支持人员, 或者只是许多关心和支持你所爱的人中的一个, you can play an important role in making sure your loved one gets the safest and best care both here and beyond the hospital.
病人及家属护理
我们参与以病人和家庭为中心的护理. We believe that family plays an important role in ensuring the health and well-being of patients of all ages. 我们的目标是在医疗保健从业者之间建立伙伴关系, patients and families that will lead to the best outcomes and enhance the delivery of safe, quality, efficient, 有效及时的护理.
离开前要知道的事情
Caregivers can help ensure the best outcome for their loved one after a hospital stay by getting the answers to these three questions:
- 医疗护理(家庭或机构)的下一步是什么, 与初级保健提供者进行随访或物理治疗, etc.)? 帮助你所爱的人安排细节来实现这一目标——财务计划, 运输, scheduling, etc.
- 我所爱的人需要服用什么新药和旧药? 帮助你所爱的人了解细节——时机, 剂量指示, side effects, 处方续杯, etc.
- What health warning signs do I need to watch for and what do I do if they happen? Help your loved one by writing these symptoms down as well as the name and contact number to call.
如果你觉得你需要休息或帮助,向朋友和家人求助. 并参考这里列出的资源: 全国看护联盟 | 家庭照顾者联盟 | 照顾者行动网络
关于您入住的事实
ATM
For your convenience, an ATM is located in the vending area of the cafeteria near the Main Entrance.
床边值班报告
我们希望您在入住期间感到舒适和周到, so at each nursing shift change—about every 12 hours—your nurse will introduce your new nurse to you. The team will talk about your progress, medicine and tests scheduled for the day. Ask questions. 你参与得越多,你的护理就越好,越安全.
床边的技术
During your stay, you may see your providers and nurses using computers or tablets. 这些工具通过提供全天候监控来帮助他们照顾您, a variety of resources and quick communication with the rest of your healthcare team. 如果你有任何问题,问你的医生或护士.
咖啡和餐饮
ups - Bell的咖啡馆提供了广泛的轮流用餐选择, 好零食, 冷热饮料, and more.
位置:靠近大厅
它每周七天从早上6:30到下午6点开放.
Coffee
有各种各样的特色咖啡——还有茶, soda and bagged snacks—is available at the Coffee Cart near the fireplace in the lobby at the main hospital entrance.
西雅图最好的咖啡在自助餐厅供应.
打电话给护士
您的房间通过对讲系统与护理站相连. To call for your nurse, press the NURSE call button on your bed or a hand-held device. If you have any questions on how to use the call button, ask a staff member to show you.
Cellphones & Video
在您住院期间,您可能会看到您的护理团队成员使用手机. 在信誉电子游艺首页-贝尔, 我们的员工被允许使用手机进行与工作有关的活动, 比如与医生或其他护理团队成员沟通. 员工不得使用手机从事与工作无关的活动. There are many work-related benefits of cellphones and other communication devices, 包括获取医疗参考资料, 临床工具和患者信息.
电视频道列表
2 ABC-WBUP 3 CBS-WJMN 4 FOX-WLUC 2 5 PBS-WNMU 6 CW-WBKP 7 NBC-WLUC 福克斯体育底特律 9 Fox Sports 十大网络 11 Big Ten Extra 12秒网络 13 SEC溢出 14 Weather 15 ESPN 16 ESPN2 17 ESPNU 18 ESPNews 19 NFL 20高尔夫频道 21 MLB网络 22电机趋势 23 Fox News 24 CNN 25 HLN 26 CNBC |
27 MSNBC 28福克斯商业 29 Bloomberg 30 TNT 31 TBS 32 FX 33 TNT 34 FXX 35 USF 36 A&E 37 AMC 38 Bravo 39 Oxygen 40 TLC 41 OWN 42 Paramount 43 WGN 44 Syfy 45美食网 46 History 47 Lifetime 48霍尔马克频道 49 HGTV 50 GSN 51调查发现 |
52 TCM 53 TV Land 54 Freeform 55旅游频道 56 truTV 57喜剧中心 58 E! 59 National 探索频道 《电子游艺信誉首页》 62 WE tv 63 Univision 64 MTV 65 MTV2 66 VH1 67 CMT 68 BET 69迪斯尼频道 70 Disney XD 71小迪斯尼 72年Nickelodeon 73 Nick Jr. 74卡通网络 79-124音乐频道 |
关心你的护理
Please speak with your nurse or nursing supervisor if you have any questions or concerns about your care. 如果您的问题仍未解决,请联系医院的患者维权人士. 您也有权向以下任一机构提出投诉:
密歇根州许可和法规事务部(LARA)
社区卫生系统局
医疗机构投诉
PO Box 30664
密歇根州兰辛48909
Email: BCHS-Complaints@michigan.gov
质量和病人安全办公室
联合委员会
文艺复兴大道一号.
伊利诺伊州奥克布鲁克街,60181
Website: www.jointcommission.org,然后点击“报告患者安全事件”
Sometimes a healthcare choice can involve an ethical concern—such as a wish to refuse life-saving treatment or a disagreement over advance directives. Our medical ethics committee can help you and those who are here to support you make difficult decisions. 欲了解更多信息或寻求帮助,请致电 906.485.2674.
电器
For your safety, we reserve the right to inspect any electrical appliances brought into the hospital.
Fire Safety
我们不时进行消防演习. 如果你听到警报,就呆在原地. 在真正的紧急情况下,医院工作人员会告诉你该怎么做.
Flowers
大多数地区的花店都直接送货到医院. 在我们的礼品店也可以买到新鲜的插花. 重症监护病房的病人不允许送花. 在送花到这个区域之前,先和护士确认一下.
礼品店|礼品井
地点:一楼,主注册区附近
营业时间:
周一至周五|上午9点至下午5点
Flowers, candles, jewelry, baby items, clothing, candy and other gift items are available. 接受现金、支票和信用卡.
听力受损
我们为聋人或听障人士提供服务. 如果你需要这些服务,请联系你的护士.
医院贵重物品保险箱
Send personal belongings and valuables home with a family member or have them placed in the hospital safe. 向你的护士询问更多的信息. The hospital is not responsible for patient valuables that are not secured in the safe. 医院不赔偿丢失的个人财产.
每小时四舍五入
A nurse will visit you every hour during the day and every two hours at night to check on your comfort, 帮助你改变床上的姿势, 协助去洗手间, 确保你够得着手机, call light, 个人物品也很容易.
家政服务
在信誉电子游艺首页-贝尔, 我们明白我们有责任减少用水, 废物和能源. 我们希望你能加入我们的保育工作. 作为保护环境努力的一部分, 床上用品将根据需要或要求更换. 希望在病房过夜的访客可以使用沙发床. 让你的护士给你弄些亚麻布,或者帮你把沙发换一下.
口译员及笔译服务
为病人提供翻译服务. 请联系您的护士寻求帮助.
Mail and email sent to our website are delivered to patients 星期一至星期五 by hospital volunteers. 鲜花可以由个人花店,工作人员或志愿者提供. 危重监护区不允许有鲜花.
出院后收到的邮件将转发到患者家中. Outgoing mail may be taken to the nurses station or given to your attending nurse. 在礼品店可以买到邮票.
Medicines
Please do not bring any prescription or over-the-counter medicines to the hospital. 你在医院里吃的所有药都要开处方, 是医院工作人员给你的. 告诉你的医生你经常服用的药物. 如果你还需要,医院的工作人员会给你的.
Parking
为病人和访客提供充足的停车位, 有三个有标签的入口——主入口, Clinics & 急诊科.
精神上的关心
如果你想要牧师的精神关怀和安慰, 请让你的护士联系随叫随到的牧师. There are also volunteer Prayer Companions available to offer companionship to those who visit the Chapel. A schedule for Prayer Companions is kept at the Chapel so visitors know when they are available.
贝尔教堂一直为祈祷和冥想开放. 它位于一楼,靠近主入口. 教堂服务定期举行,所有人都被邀请参加.
在小教堂的螺旋笔记本上提交祈祷请求, 或者把书面请求放在木箱里秘密地提交.
个人物品及贵重物品
个人护理用品,如隐形眼镜, eyeglasses, 助听器和假牙不用的时候可以放在床边的架子上. Please do not put them on your bed or food tray to help avoid them being lost or damaged. Leave valuables like jewelry or cash at home or give them to a trusted relative or friend to watch over. If this is not an option, valuables may be locked up by Security at your request. UP健康系统-贝尔不负责更换个人物品.
公共厕所
为了每个人的健康和安全,我们要求访客不要使用病人洗手间. 公共厕所遍布整个医院. 让医院工作人员指引你到最近的医院.
快速反应小组
A highly trained group of individuals called the 快速反应小组 is in place at all times in the hospital. 你随时都可以叫这个小组来, 或者那些可能和你在一起的人, to check on any medical condition that is of concern before there is a life-threatening emergency. 拨打2222请求这项特殊服务. 让工作人员了解更多.
Smoking
Given the serious health hazards of tobacco use, we have chosen to become a 100 percent smoke-free and tobacco-free campus. No smoking or tobacco products will be used while on UP Health System – Bell property, parking lots, 相关建筑物及车辆. 病人和访客被要求不要在他们的医院访问期间吸烟.
如果你吸烟或使用烟草
在医院期间,请不要出现尼古丁戒断症状. You can receive nicotine replacement therapy or other appropriate support during your hospital visit. 请向你的护士询问更多的情况.
Telephone
Please call the nurse's station in the department the patient you're trying to reach is admitted. 护士会把你转到正确的病房.
妇产科学(劳动 & Delivery) | 906.485.2672
急诊科 | 906.485.2639
外科服务 | 906.485.2614
急症护理组 | 906.485.2624 | 对于ACU,如果你知道病人的房间号码,请直接打电话给他们. 直拨电话是906.485.2XXX +您的三位数房号. 例如,如果你在102号房间,病人的直拨电话是906.485.2102.
拨打本地和长途电话, 您需要拨打8 + 1 +区号+您要拨打的电话号码.
TV
每个病房都有一台电视机. Please be considerate of others by keeping the volume down and turning off your TV at bedtime. 电视由床头枕头扬声器或侧轨控制. 听力受损人士可使用封闭式字幕. 如果你对使用电视有任何疑问,可以问工作人员.
自动售货机
这里24小时供应饮料和小吃. 自动贩卖机24小时营业,位于自助餐厅附近.
来访的时间
Visiting hours 可能会有变化. 在你住院期间,请向你的护士询问正式工作时间.
- 探视时间为上午10点至晚上8点
- 特殊探视可以通过护士安排.
- 医院的正门从早上6点到下午6点开放, 星期一至星期五, 周末(周六)闭门 & Sunday)
- The Clinic entrance is open 6 am - 6:30 pm, 星期一至星期五 and 9:30 am - 4:30 pm on Saturday & Sunday
- 急诊部入口每周7天,每天24小时开放
访问在一夜之间
Overnight visitation with a patient must be coordinated with the charge nurse and/or nurse manager and is only permitted under certain circumstances.
Wifi
We have free Wi-Fi available throughout the hospital for patients and visitors (connect to “BELL-Guest”). 我们可以容纳虚拟访问(Skype, FaceTime等.)使用患者或医院提供的设备,如iPad或笔记本电脑.